To be fair they do contact you. It's an automated process that's done daily and it has a light amount of information.
The rest is totally accurate - the Playstation network stuff is an absolute joke (think back to how they were down for MONTHS). Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Jan 7, 2020 at 1:14 PM Tony Wicks <t...@wicks.co.nz> wrote: > Good luck! I’ve dealt with such PSN IP blocking issues for several years > and have found that Sony is the absolute worst possible gaming/content > provider I’ve ever dealt with. One company I worked at had to threaten > legal action as PSN would block CGN IPv4 addresses on their network and > then tell customers to contact the ISP as it’s the ISP’s fault. At the same > time PSN would provide no useful or actionable information to the ISP as to > why they has implemented almost random IP blocking on their network. Not > once was any issue raised in regard to their biggest competitor. The sheer > arrogance shown by their management at the time was infuriating, it was a > you are not big enough to waste our precious time on attitude. > > > > > > > > > > On Mon, Jan 6, 2020 at 1:27 PM Octolus Development <ad...@octolus.net> > wrote: > > Hi all, > > > > We've been trying to get in contact with Sony and/or Akamai to resolve an > IP blacklisting issue. > > > > Support is not useful, and our customers are complaining. > > > > If anyone has a POC for somebody over at Sony or PSN who can help us > resolve these issues, it would be much appreciated! > > > >