There has been a continued flurry of trouble tickets from our eyeballs. I did find a contact cl...@disneystreaming.com that i have reached out to in hope that they can hear our pleas.
On Tue, 12 Nov 2019 at 16:53, Cassidy B. Larson <alanda...@gmail.com> wrote: > We're seeing the same thing. Actually we saw it during pre-signup. > Reached out to Disney+ weeks ago as well, with no response. Now it's > launched, our support lines are flooded with people unable to give Disney > all their moneys. We finally got through to Disney+ support after 2.5hrs > on hold to supply them the error code, IP address, and zip code.. we'll see > if it's passed to the right folks. > > On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <mich...@wi-fiber.io> > wrote: > >> Myself and a few other ISPs are having our eyeballs complain about >> disney+ saying that they're on a VPN. Does anyone have any idea, or who to >> contact regarding this issue? >> This is most likely improper geolocation databases. Anyone have an idea >> who they use? >> >> Mike >> >
