Completely correct of course. I guess in my mind that's just completely normal in this industry; Carrier A bought by Carrier B, eventually all services supported by Carrier B, and employees from both worlds have to work on systems and equipment they are unfamiliar with. ( Tough to integrate properly when some hedgy is riding you over that extra 0.45%! ) Support on 'legacy' always tends to suffer.
On Mon, May 6, 2019 at 10:29 AM Chris Adams <c...@cmadams.net> wrote: > Once upon a time, Tom Beecher <beec...@beecher.cc> said: > > They won't be going dark or anything. Absolutely worst case they may have > > to sell some markets off to another carrier, but IF that gets there it's > > many years away anyways. > > Well, the worst practical case is that they lay off (or otherwise lose) > competent service employees, leaving you stuck when there's an outage. > We have "legacy" circuits with Windstream (originally ordered from > Deltacom, who was bought by Earthlink, who was bought by Windstream), > and the support on those is pretty poor. > > -- > Chris Adams <c...@cmadams.net> >