Ryan, Last I talked to Comcast running BSD meant you're a hacker.
Jeff On Sat, Feb 21, 2009 at 1:27 AM, Ryan A. Krenzischek <r...@bbnx.net> wrote: > > Well that explains it all since we are a *BSD shop. > > Ryan > > On Sat, 21 Feb 2009, Jeffrey Lyon wrote: > >> Date: Sat, 21 Feb 2009 01:02:12 -0500 >> From: Jeffrey Lyon <jeffrey.l...@blacklotus.net> >> To: Ryan A. Krenzischek <r...@bbnx.net> >> Cc: NANOG list <nanog@nanog.org> >> Subject: Re: Craptastic Service! (was: Re: comcast price check) >> >> Ryan, >> >> It's always your equipment. You should know that none of their >> customers have any clue how to run a network and therefore should >> remove them immediately. Any customer who is not running Windows and >> not connected directly to the router is to blame for any problems. >> >> Jeff >> >> On Sat, Feb 21, 2009 at 12:46 AM, Ryan A. Krenzischek <r...@bbnx.net> >> wrote: >>> >>> Yes, they do. You can find more information here: >>> >>> http://business.comcast.com/ethernet/dedicated-internet.aspx >>> >>> Although, I'm sufficiently disappointed with Comcast's Business Cable >>> service. I have had them since 6-NOV-2008 and they took 4 months and 1 >>> week >>> to fix a cabling problem at the head-end for my business Internet. >>> Apparently the head-end was wired wrong in regards to how power was >>> supplied >>> to it. I had nothing but dropped packets and latency (400-500 MS, >>> sometimes >>> 1200 MS) problems. I lost so much business. I tried multiple times to >>> speak with a manager but they would only pick up their phone after I sat >>> for >>> 30 minutes with the phone, pressing the redial key and placed 60 calls to >>> them. I had to call their corporate office and file a complaint. I am >>> still having dropped packet issues. >>> >>> Comcast support also had the nerve to say it was my equipment and that I >>> should immediately disconnect everything. Remind me again how is it my >>> problem with *MY* equipment when the modem takes 25 minutes to sync/lock >>> on >>> the upstream channel? >>> >>> I would *highly* recommend a T1 or partial T3. While they are more >>> expensive and highly reliable, AT&T or other major telcos will fix the >>> problem within a reasonable SLA. Comcast does NOT have a SLA. It took 4 >>> months to fix my problems on a business account. >>> >>> A Very Unhappy Comcast Customer, >>> >>> Ryan Krenzischek >>> >>> On Fri, 20 Feb 2009, Steven King wrote: >>> >>>> Date: Fri, 20 Feb 2009 23:45:48 -0500 >>>> From: Steven King <sk...@kingrst.com> >>>> To: John Martinez <jmarti...@zero11.com> >>>> Cc: NANOG list <nanog@nanog.org> >>>> Subject: Re: comcast price check >>>> >>>> Comcast has an Ethernet service? >>>> >>>> John Martinez wrote: >>>>> >>>>> Does any one here use comcast's ethernet services? >>>>> If so, what is their price range? >>>>> >>>>> >>>>> Thanks in advance. >>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> >> >> > -- Jeffrey Lyon, Leadership Team jeffrey.l...@blacklotus.net | http://www.blacklotus.net Black Lotus Communications of The IRC Company, Inc. Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th at Booth #401.