So - I need some ideas here how to handle this. I got digital cable installed today by Time Warner in Durham NC. When I had the appointment arranged, the tech was supposed to bring a HD box with an active firewire port. When the tech got here, he had no idea what I was talking about (gotta love contractors huh?). He said head to the customer care center downtown.
So I head there with the FCC mandate in hand. I talk to the representative, and he also has no idea what firewire was. After explaining it to him, he says they have no boxes. I whip out the mandate and tell him he is supposed to have a box with firewire as of April Last year. He takes my name and number and says he'll talk to his sales manager and call me back. He also recommended I called the customer care number and talked to them. I get home today to call them up, and then I talked to a representative who again knew nothing of firewire. She makes an appointment with a tech for tomorrow, to bring out a new box, and puts in the notes that I want a box with firewire. I tell her to also put in the notes that if they don't have a regular box with firewire, I'll have to take a DVR series box. Now this appointment she says can be from 8 am to 8 pm anytime, so I gotta stay home and wait for this. Now what should be my next step should TW not bring out a box with firewire tomorrow? Mario _______________________________________________ mythtv-users mailing list mythtv-users@mythtv.org http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users
