Oh nice. I spent some time trying to think "what could be different besides the upgrade to MLO 6, but often forget to ask what actual version of Windows. Yeah Win 7 has not been supported by Microsoft for approaching 2 years.
Similarly some software stops working with an OS upgrate like my OpenVPN after upgrade to Win 11. Like you, I needed to install some obscure protocol that wasn't automatically installed anymore. Sure glad to know this issu since I'm restoring Win 7 on an old PC because it has lifetime parts and labor warranty. Thanks! On Thursday, August 1, 2024 at 5:44:27 PM UTC-6 Hugo González Castro wrote: > I contacted the support, and they totally fixed my issue... > It was an issue that didn't happen when using MLO 5, but happened with MLO > 6. > I just needed to update a configuration in Windows 7. > Here it is the info, in case someone finds it useful: > > ----- > > This error (12175) can be related to TLS settings on Windows systems, > particularly if the system hasn't been updated to support TLS 1.2. Please > try the following recommendation: > > 'Usually happens on Windows 7. Run Windows Update and make sure all > updates have been installed. > > Technical details. The error means your Windows operating system has not > been configured for TLS 1.2. > Although your desktop applications, like browsers, work with TLS 1.2, that > doesn't mean that your WinHTTP stack is configured to work with TLS 1.2. To > configure your Windows operating system's WinHTTP stack for TLS 1.2, run > Windows Update and make sure all updates have been installed. Then navigate > to this page ( > https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in#easy) > > and scroll down to the "East Fix" subheadng. In the paragraph below click > on the "here" link to download the Easy Fix installer. Running this > installer will modify your registry settings to enable TLS 1.2.' > > > El viernes, 26 de julio de 2024 a las 9:15:01 UTC+2, Hugo González Castro > escribió: > >> Hello 小潘 and everyone, >> >> I've been experiencing the exact same issue as 小潘 described. After >> upgrading to MLO 6 on Windows and renewing my MLO Cloud subscription, the >> sync process started to fail. Just like 小潘, my Windows software doesn't >> sync, even though I can access the MLO Cloud website directly through a >> browser without any problems. >> >> Here are some details from my situation that might be relevant: >> >> 1. >> >> *Environment*: >> - I am using MLO 6 on a Windows PC. >> - My MLO Cloud account is active and recently renewed. >> 2. >> >> *Issue Description*: >> - The synchronization was working fine until I renewed my >> subscription to MLO Cloud. >> - The error began immediately after entering the new activation >> code. >> - The sync works perfectly on my two Android devices and on the >> MLO Cloud website, but not on the Windows app. >> 3. >> >> *Troubleshooting Steps Taken*: >> - I have verified that there are no network issues: the internet >> connection is stable, the software is allowed through the Windows >> firewall, >> and there is no active antivirus or proxy interfering. >> - I also restarted the sync configuration, but to no avail. >> 4. >> >> *Observations*: >> - The last successful sync happened 18 days ago, just before the >> renewal of my subscription, suggesting that the issue might be linked >> to >> the renewal process itself. >> >> I have attached screenshots showing the sync logs and the error messages. >> If anyone else has faced this issue or has suggestions, I'd appreciate your >> insights. And 小潘, you're not alone in this! It seems like it might be a >> broader issue affecting several users. >> >> Looking forward to hearing if anyone has found a solution or if the >> support team provides any new information. >> >> Best regards, >> >> Hugo González >> >> >> El sábado, 20 de julio de 2024 a las 10:31:07 UTC+2, 小潘 escribió: >> >>> Hello, recently I have noticed that my software is unable to update >>> through the cloud. After deleting the original configuration and creating a >>> new one, it keeps showing "Verifying User", but I can access the website >>> directly through a browser. >>> >> -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/mylifeorganized/e591eaa7-55ee-4f09-8f72-13dc047a60c8n%40googlegroups.com.
