And it came to pass that Paul wrote:
> All,
>
> An associate uses Netscape 4.7. They are finding that they
> receive MS Outlook Express mail fully as attachments in
> cases where it is in HTML format to begin with. Apparently
> the attachment can be viewed but not replied to for some
> reason.
>
This is a known issue with Outlook. It's simply the worst mail
client for sending non-standard code. Hell, it's simply the
worst mail client.
Outlook causes this problem with every non-Outlook mail client
at some point in time.
> MS Outlook mail is received in plain text (all Rich Text
> being stripped down to Courier).
>
If they're sending RTF, that's the problem: RTF is a proprietary
format.
Or, it may be sending 2 part messages, a plaintext messages and
a duplicate HTML message as an attachment. This is an
"inconsiderate" setting, as you now have to download a messages
almost three times the siz of a single plaintext message.
> Email sent from Netscape mail arrives as it should (i.e.,
> formatted by font, colour).
Netscape uses compliant codes.
>
> They have gone back to archived mail (from Outlook and
> Outlook Express) that USED to display in formatted mode, but
> it no longer does.
>
> Any ideas why this has started to happen after a long period
> of not having problems - and how to fix the problem?????.
>
Ah, in THIS case, (which should have come at the BEGINNING), the
Outlook Luser is sending a dual-part message( plaintext AND
HTML)
The Netscape user needs to set:
VIEW: View Attachments Inline
But the Outlook jerk should simply send plaintext.
It's less stuff clogging the 'net, and it's the polite thing to
do.
--
}:-) Christopher Jahn
{:-( Dionysian Reveler
The problem with troubleshooting is that real trouble shoots
back.
To reply: xjahnATyahooDOTcom
