On 2010-07-08, OpenBSD Europe Orders <ord...@openbsdeurope.com> wrote:
> Jona Joachim wrote:
>> Hi,
>> I've been buying every CD release over the last couple of years. I
>> purchased 4.6 from openbsdeurope.com and it was just as comfortable as
>> with Wim the years before.
>> However I haven't purchased 4.7 yet because the ordering involves too
>> much hassle.
>> openbsdeurope.com now requires you to create an account in order to
>> place an order, that's really annoying. On top of that the regex they
>> use to verify your e-mail address is flawed.
>
> We see it another way. When we used PayPal exclusively people purchased
> and _then_ emailed us asking for an address change because they hadn't
> bothered to update their PayPal information. 'On top of that' we had
> people _not_ wanting to use PayPal but other various methods, bank
> transfer, terminal etc etc...
>
> Please tell us how to win?
I didn't mean to sound rude. It's just that remembering yet another
password for an account I use once or twice a year is really annoying
especially when it could be easier. You could have a form where the
user can enter his address or alternatively hit a "use paypal address"
checkbox or something like that.
I like the KISS principle of the "SpongiForm" ordering system used on
openbsd.org.
> If you had emailed us we would have just taken your order via email and
> allowed a PayPal payment... like many others have. I will make this
> very, very clear from the home page.
I didn't know that this was an option. I'm not a big fan of PayPal
either, I had trouble with them in the past. The easiest for me would be
a payement by credit card but I don't know if you can handle that. If
you prefer PayPal it's fine, too.
I will drop you a mail shortly to place the order.
Best regards,
Jona
--
Worse is better
Richard P. Gabriel
