Hi Diana, you could try to do the recovery procedure listed here it is for another branch of ubnt products but they are generally similar
https://help.ubnt.com/hc/en-us/articles/204911324-airMAX-How-to-reset-your-device-with-TFTP-firmware-recovery if you have a tftp daemon on your laptop and the firmware for the USG pro you can do a dry run of the recovery firmware before you load the OpenBSD OS on the USG I hope this helps... Tom On Tue, 12 Feb 2019 at 23:41, Diana Eichert <deich...@wrench.com> wrote: > > On Tue, Feb 12, 2019 at 4:28 PM Tom Smyth <tom.sm...@wirelessconnect.eu> > wrote: > > > > Hi Diana, > > Ill ask a few engineers I know who use the ubnt gear quite a bit ... > > and get back to you.. > > ubnt may have a utility for it ... > > thx -- Kindest regards, Tom Smyth Mobile: +353 87 6193172 The information contained in this E-mail is intended only for the confidential use of the named recipient. If the reader of this message is not the intended recipient or the person responsible for delivering it to the recipient, you are hereby notified that you have received this communication in error and that any review, dissemination or copying of this communication is strictly prohibited. If you have received this in error, please notify the sender immediately by telephone at the number above and erase the message You are requested to carry out your own virus check before opening any attachment.