Hi, I use Roundup Issue Tracker (www.roundup-tracker.org). It's not exactly a bug-tracker (well bugs.python.org use it), but it's highly and quite simply configurable (or more accurately modifiable by plugins).
On Tue, Jul 19, 2011 at 15:16 CEST Johan Beisser <j...@caustic.org> wrote: > To make it not suck: > - easy to extend, modify, or add in plugins for new features (no > patching, please) Not everything, but quite many things can be changed by plugins or modification of config files > - simple database schema, no dumping required to upgrade I don't even look at database, and did an upgrade couple of times ;-) > - functional search I wouldn't say it's flawless, but it works. > - merging of tickets Didn't ever try that > - automatically scheduled repeating tickets (heh) With external scripting it should be quite easy > - ability to make API calls to the ticket software (i sometimes want > to open/list/etc tickets remotely, without using the webt interface > directly) There is CLI admin tool and XML-RPC access > You get the idea. Try Roundup. For me the best thing is it's email gateway. I rarely look at the web frontend - most things are easily accessible through e-mails sent to Roundup. -- Greetings Rafal Bisingier