On Tue, Jul 19, 2011 at 12:59 PM, Johan Beisser <j...@caustic.org> wrote: > On Tue, Jul 19, 2011 at 9:57 AM, Amit Kulkarni <amitk...@gmail.com> wrote: > >> >> http://openports.se/www/rt >> ? >> written in perl. > > As someone who uses this for ticket tracking, let me be the first to > say it's terrible.
It takes significant, thoughtful re-organizaton and a saner workflow. What would be considered to "not suck"? Stability? Security? Flexibility? Reliable database on the back end? Ease of email submissions for newbs?
