And it becomes even more cumbersome if you are using tech order entry. They can enter in pending but cannot remove the pending. And when an unverified user enters the order, how does the checking pharmacist indicate it has been entered correctly? The pharmacist can't verify the order without removing the pending. There is another step here and that is a "verified" pending status that is not available.
Our techs need to be able to remove the "verified" pending so that they can process these orders without the pharmacist needing to confirm/verify the order a 2nd time. When the pendings would be removed to give the RX active status may be 2 or 3 days later. You are not going to have the original orders in front of you at that time in any case to "verify" the order. Also, generally when the pending is removed it is because it has met the qualifications of the pending comments. So rather than having to edit the pending comments, why don't they have a function that you could use such as PCM (pending comments met) that when answered Y would give the RX active status and when N would DC the order. We sent the documentation on all of the pending functionality to our pharmacy staff and everyone agreed that it is too cumbersome and work intensive to use and not one of our facilities will be implementing it when we go live with 5.6 on the 24th pending despite the need for it. A complete rethink and a complete look at functionality is required by Meditech before this could be useable. More flexability via access dictionary and customer defined parameters in how it is used would also satisfy different user's needs. Those are my thoughts......and despite numberous conversations with Meditech during the testing process, I have been unable to sway them at this point. Susan Susan Makara, B.Sc.(Pharm) Coordinator Pharmacy Information Systems Interior Health 2355 Acland Rd., Kelowna, B.C. V1X 7X9 * 250-491-6756 * [EMAIL PROTECTED] Fax: 250-491-6710 "Information for Live: Excellence in Service, Excellence in Information, Excellence in Health" -----Original Message----- From: meditech-l@MTUsers.com [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Monday, June 11, 2007 2:30 PM To: Roger Beverly Cc: meditech-l@MTUsers.com Subject: RE: [MEDITECH-L] PHA MAGIC 5.6.1 PENDING orders functionality Thank you! I do not feel like a fool now. It is very cumbersome. I have reported this to our Meditech analyst for what it is worth. If I can get a few people from different facilities to agree to add their 2 cents worth I will even enter the enhancement request. It would be very useful, but in its current state it is just another fancy internal paperweight. If an order is entered into pending by a user able to enter verified orders and then removed from pending by a user able to enter verified orders, there should be no reason to further verify the order. AND you should not have to go into the order and ENTER all the way down to the last prompt on the page to remove something from pending. There should be a function in PROCESS ORDERS to do this. Thanks Cindy This e-mail message, including its attachments, is for the sole use of the intended recipient(s) and may contain confidential or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. "Roger Beverly" <[EMAIL PROTECTED]> 06/11/2007 05:31 AM To <[EMAIL PROTECTED]> cc <meditech-l@MTUsers.com> Subject RE: [MEDITECH-L] PHA MAGIC 5.6.1 PENDING orders functionality We have been live with 5.6 for ~ 5 months, and pending works exactly as you have described. None of our pharmacist are willing to use it because it is so cumbersome. I think that is a shame, because I see a real usefullness for it. Also, if you are not using the standard labels and mar formats, you will have to add the pending flags for them to print on the label. The quickest way I have found to remove the pending status is through the VEC routine - then you can remove the pending flag and verify in one action. Roger Beverly, PharmD [EMAIL PROTECTED] -----Original Message----- From: meditech-l@MTUsers.com [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, June 07, 2007 5:08 PM To: meditech-l@MTUsers.com Subject: [MEDITECH-L] PHA MAGIC 5.6.1 PENDING orders functionality Has anyone who does not have eMAR or POM yet been able to make use of the PENDING function. I just started testing 5.6.1 and I am a little confused as this seems like it would be a very useful function, but it seems very cumbersome. Has anyone found a way to "turn off" the "enter order as PENDING" that pops up for every order? Has anyone found a faster way to remove a PEND status from an order other than the method I have had to use, which is: Perform an EDIT on the PENDING order, enter all the way down to the PENDING prompt, change the Y to a N and change comments. After removing the PEND, you have to VERIFY the order. It seems to me that there could be a shortcut function called RP (remove pending) when just the PEND prompt and comments box would pop up to be edited. It also seems to me that if an order was originally entered by a user able to enter verified orders and then a pending is removed by a user able to enter verified orders, it is redundant to go in and have to VERIFY the order again. Even without eMAR or POM in place this could be a very useful tool, except that removing the PEND status requires so many steps. I do hope I am missing something and that someone has a better method of working this function - if so, please let me know. Thanks Cindy This e-mail message, including its attachments, is for the sole use of the intended recipient(s) and may contain confidential or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. 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