We are wondering how other sites handle help desk tracking.  We are also
looking to see if anyone has figured out a way to take the OE work order
req and place it in a "data base" of sorts, in order to track progress
of that work order.

Thanks for any advise in advance!


Marie Merten, System Analyst Assist.
Douglas County Hospital
111-17th Ave E.
Alexandria, MN 56308
(320) 762-6647

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