saw some issue in the bugtracker for mantis relating to the encryption of the
files. maybe they need to be decrypted or something. really not sure. I
entered issue http://www.mantisbt.org/bugs/view.php?id=22439
thanks in advanceKM
From: KM <info...@yahoo.com>
To: KM <info...@yahoo.com>; Mantis-help <mantisbt-help@lists.sourceforge.net>
Sent: Tuesday, February 28, 2017 9:12 AM
Subject: Re: Mantis: general question about attachments (corrupt/too large
won't open)
Here are some examples. We are downloading the original files from Salesforce,
and using the mantis API to attach them to mantis tickets. As I've said this
used to work fine. Not really sure where the disconnect is.
This is an example list of files. When i check the types in linux I see this:
mysyslog-info.txt: ASCII text, with very long lines, with no line
terminators
cut-off-log-example.txt: ASCII text, with very long lines, with no line
terminators
xyz.jar: ASCII text, with very long lines, with no line
terminators
mysyslog.log.gz: ASCII text, with very long lines, with no line
terminators
Obviously these should be data files or regular ascii text of some type. the
txt files may be for notepad, but nothing opens any of these files anyway.
They look like pure data. All of the mantis attachments coming from the other
system are messed up. However, they may be viewed correctly in salesforce.
Attachments manually added to the mantis issues are fine. I was just wondering
if there was a setting or something that could corrupt it.
Additionally, the data in the mantis_bug_file_table seems normal. See the
attached file.Thanks again in advance.KM
From: KM <info...@yahoo.com>
To: Mantis-help <mantisbt-help@lists.sourceforge.net>
Sent: Monday, February 27, 2017 11:28 AM
Subject: Mantis: general question about attachments (corrupt/too large won't
open)
This is a very general question, and for that I apologize..... in advance.
I just found out that as of about a year ago attachments to the mantis issues
don't open. They say they are corrupt or too large. These attachments are
downloaded via the mantis web services API from another trouble tracking
system, and automatically attached to the issues. This always worked in the
past.
Any idea what to look at first? I did download the attachment from mantis to
my local PC and I could NOT open it. This leads me to believe it is the actual
downloading process.
just wondering why it would stop working this may. We are currently on mantis
1.2.19.
Any thoughts are appreciated.KM
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