Hi Jarland

I observed something similar a couple of weeks ago, targeting support
email addresses of various companies an ISP (we were affected).

Attacker sets up an free email account with Google or Microsoft and
activates forwarding to probably a couple of dozens 'target' support
email addresses.

Attacker then sends one email from that account to one of those support
addresses.

Reply "Case got opened" confirmation is being sent back to the
attackers account and forwarded to all other support addresses to which
this is forwarded, those in turn again reply with "Case got opened"
effectively DOSing the whole list until either some rate limiting at
the freemail operator blocks the thing or everyone manages to set up
filter for all forwarded email. Blocking IP is useless as those
freemailer keep changing the IP and love to use those which cause the
most collateral damage with real customers when blocked.

Mit freundlichen Grüssen

-Benoît Panizzon-
-- 
I m p r o W a r e   A G    -    Leiter Commerce Kunden
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