Hey Kevin- You can contact me.
Thanks! *Lili Crowley* she/her Postmaster <http://www.yahoo.com/> On Fri, Nov 29, 2024 at 6:30 AM Kevin Kelker via mailop <mailop@mailop.org> wrote: > Hi list, > > > we've encountered blockings from yahoo/aol by their response code TSS04 on > two of our outbound servers since several weeks. > We've then contacted their postmaster team via the contact form but since > then, we are only getting their default response with links > to their FBL, best practices and so forth and that we should contact them > again, if the issue persists after two weeks. > > > We then heavily reduced traffic on the affected servers towards yahoo (to > the point that both servers barely send out any mails to yahoo) > and contacted them again after mentioned two weeks since we are still > getting TSS04 rejects, just to get the answer: > "it looks like we've provided all the information we can regarding this > issue. Because of this, we can't provide any additional assistance at this > time." > alongside with above mentioned links again and the hint, we should contact > them again after two weeks. > > > This has been going in circles without any progress for the whole month > now and since their last mail we're not getting any reply from their > support anymore. > > Needless to say, we are following their best practices and use their FBL, > the servers aren't on any blocklists and we have no other complaints about > unusual or unsolicited traffic from other ISPs/ESPs. > > > If anybody has encountered the same issue and has another hint as to how > to get out of this support loophole, I'd be happy to try anything at this > point. > > > Thanks > Kevin > _______________________________________________ > mailop mailing list > mailop@mailop.org > > https://urldefense.com/v3/__https://list.mailop.org/listinfo/mailop__;!!Op6eflyXZCqGR5I!H96FnCUYAYPK8Y82wFzaYXBJ4aDw_APrUTvJ62nxOt8xKhwtFgbdmYJPTrtDH9zLn-xqu_2p6NqbeCwRKWA$ >
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