Hello Jarland,

If we don’t want to remove it likely your client is not cooperative. You can 
reach out to me with the ticket number or domain and I can have a look. But I 
rather have the client resolve this. 

We are very easy on delistings. 

With kind regards,
Raymond Dijkxhoorn

> Op 12 nov 2024 om 02:10 heeft Jarland Donnell via mailop <mailop@mailop.org> 
> het volgende geschreven:
> 
> Does anyone on the list know anyone at SURBL, or is anyone at SURBL on this 
> list? A customer of ours at MXroute has his domain blacklisted on there. They 
> don't give a reason, won't remove it, and I can't open a ticket with them 
> because one was already opened. I've never run into issues with SURBL before 
> so I'd really like to not pull any influence they have from our systems, I 
> figured reaching out on here would be my last resort before doing so.
> 
> Much appreciated and sorry to bother!
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