Not from Proofpoint, but a customer - I can open a de-list ticket for
you if they're listed on PDR. I'll ping you off-list.
- Mark Alley
On 10/25/2024 7:50 AM, Daniel Thorpe via mailop wrote:
Hi,
I’ve just noticed that I still have this same issue that I originally
reported via here back in July (my first email is below). Is anyone
from Proofpoint able to clear the unresolved ticket so I can use the
website again?
The IPs that have the problem are…
* 37.221.217.3
* 37.221.217.28
Thanks!
Dan
*From:*Daniel Thorpe <daniel.tho...@spotler.co.uk>
*Sent:* Wednesday, July 10, 2024 4:51 PM
*To:* mailop@mailop.org
*Subject:* Proofpoint contact me off list if possible?
Hi,
We recently had some IPs blocked on the Proofpoint site and I
submitted a ticket at the time to delist them. Ever since then
looking up any of those same IPs on https://ipcheck.proofpoint.com/
<https://ipcheck.proofpoint.com/>returns a message that says...
"An error occurred
Duplicate Ticket found and still unresolved for IP x.x.x.x"
I can look up other IPs fine.
Is anyone from Proofpoint on the list able to help solve that as I
need to look at a new issue and cannot.
Thanks,
Dan
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