> how can we guarantee it to the inbox
You can't.
Anecdotally: Any legal mail I've received just notifies me of a URL I need to
click. Upon clicking that URL, the sender is notified I've opened the document.
If I never open the document they can assume it has never arrived (or I have
never checked my inbox), and they can contact me through other means like
registered mail or a phone call. Assuming someone checks their mailbox for legal
documents is a dangerous assumption IMO.
Groetjes,
Louis
Op maandag 25 maart 2024 om 16:47, schreef Michael Irvine via mailop
<mailop@mailop.org>:
> I can't say the specific lenders, but I can say that it is not just bank and
> money lending. We have clients who are from the courts and other 3rd parties
> that do not fully validate the email that is given to them. We still must take
> it as there are no good ways to get the correct known email for a person. When
> we started, we worked to clean up the list and asked them to pass along to the
> 3rd party that we need the list to be better cleaned as there were many bad
> emails (I have seen many bad and incorrect emails listed). We also have setup
> the blacklist for those emails that have been sent, but failed due to
> non-existent mailbox, full mailbox, etc.
>
> The problem I am trying to fix is that these are legal emails and I need a way
> to signal that to the providers. With many states and USA government stating
> that email is a legal form of communication, how can we guarantee it to the
> inbox if many of the users mark it as SPAM and potentially blocks other
> communication.
>
> Some links for reference:
> https://consumer.ftc.gov/articles/debt-collection-faqs
> [https://consumer.ftc.gov/articles/debt-collection-faqs] - How debt collectors
> can communicate.
> https://www.prinz-lawfirm.com/our-blog/2023/october/-you-ve-got-mail-parties-may-now-be-served-via-e/
> [https://www.prinz-lawfirm.com/our-blog/2023/october/-you-ve-got-mail-parties-may-now-be-served-via-e/]
> - Illinois allows sending of summons via Email.
>
> Michael Irvine
>
> -----Original Message-----
> From: mailop <mailop-boun...@mailop.org [mailop-boun...@mailop.org]> On Behalf
> Of Richard W via mailop
> Sent: Monday, March 25, 2024 10:09
> To: mailop@mailop.org [mailop@mailop.org]
> Subject: Re: [mailop] Debt Collection Client Email Servers
>
> CAUTION: This email originated from outside of the organization. Do not click
> any links or open attachments unless you recognize the sender and know the
> content is safe.
>
> One also has to consider the quality of the data received. What kind of lender
> would accept an email address such as hotm...@hotmail.com
> [hotm...@hotmail.com] as legit? (not the real address I'm seeing on mail from
> the noted IP addresses, but similar).
>
> Richard
>
> On 2024-03-25 6:50 a.m., Kent McGovern via mailop wrote:
> > "Biggest issue we have is that the number of false spam complaints due
> > to the nature of the industry."
> >
> > They aren't false spam complaints in the eyes of the people receiving
> > the email.
> >
> > Kent McGovern
> >
> > On Sun, Mar 24, 2024 at 10:52 PM Michael Irvine via mailop
> > <mailop@mailop.org [mailop@mailop.org] <mailto:mailop@mailop.org
> [mailop@mailop.org]>> wrote:
> >
> > Thank you. I will be opening a ticket with them to have it change.
> > Biggest issue we have is that the number of false spam complaints
> > due to the nature of the industry. Hard to keep the domain as good
> > without talking directly to the postmasters.
> >
> >
> >
> > Thanks,
> >
> > **
> >
> > *Michael Irvine *
> >
> >
> >
> >
> > -------- Original message --------
> > From: Michael Peddemors via mailop <mailop@mailop.org [mailop@mailop.org]
> > <mailto:mailop@mailop.org [mailop@mailop.org]>>
> > Date: 3/22/24 17:09 (GMT-06:00)
> > To: mailop@mailop.org [mailop@mailop.org] <mailto:mailop@mailop.org
> [mailop@mailop.org]>
> > Subject: Re: [mailop] Debt Collection Client Email Servers
> >
> > CAUTION: This email originated from outside of the organization. Do
> > not click any links or open attachments unless you recognize the
> > sender and know the content is safe.
> >
> >
> >
> > If they are 'dedicated', doesn't matter if they are coming from
> > SendGrid, the PTR should reflect your clients domain.
> >
> > host 149.72.234.90
> > 90.234.72.149.in-addr.arpa domain name pointer
> > wrqvzxrx.outbound-mail.sendgrid.net
> > <http://wrqvzxrx.outbound-mail.sendgrid.net
> [http://wrqvzxrx.outbound-mail.sendgrid.net/]>.
> >
> > And given the amount of abuse of SendGrid servers, anything you can do
> > to differentiate from their generic naming conventions will help you.
> >
> >
> > On 2024-03-22 12:07, Michael Irvine via mailop wrote:
> > > Hello postmasters,
> > >
> > > One of our clients has been sending a debt collection campaign using
> > > email as the last resort of communication. These emails are more
> > > transactional and use a campaign mailing system to give some analytics.
> > >
> > > Context:
> > >
> > > We have 2 standard emails that go our daily. These emails describe the
> > > debt and how they can help.
> > >
> > > IP Addresses:
> > >
> > > 149.72.234.90
> > >
> > > 149.72.238.176
> > >
> > > 168.245.18.103
> > >
> > > NOTE: IPs are dedicated from SendGrid
> > >
> > > Subject line:
> > >
> > > Unifin is here to help with your [DEBTDESCRIPTION1] account.
> > >
> > > NOTE: [DEBTDESCRIPTION1] is the name of the debt company.
> > >
> > > From Addresses are:
> > >
> > > olivia.ander...@unifinrs.com [olivia.ander...@unifinrs.com]
> <mailto:olivia.ander...@unifinrs.com [olivia.ander...@unifinrs.com]>
> > <mailto:olivia.ander...@unifinrs.com [olivia.ander...@unifinrs.com]
> > <mailto:olivia.ander...@unifinrs.com [olivia.ander...@unifinrs.com]>>
> > >
> > > emily.thomp...@unifinrs.com [emily.thomp...@unifinrs.com]
> <mailto:emily.thomp...@unifinrs.com [emily.thomp...@unifinrs.com]>
> > <mailto:emily.thomp...@unifinrs.com [emily.thomp...@unifinrs.com]
> > <mailto:emily.thomp...@unifinrs.com [emily.thomp...@unifinrs.com]>>
> > >
> > > Reply-to email is:
> > >
> > > myacco...@unifininc.com [myacco...@unifininc.com]
> <mailto:myacco...@unifininc.com [myacco...@unifininc.com]>
> > <mailto:myacco...@unifininc.com [myacco...@unifininc.com]
> <mailto:myacco...@unifininc.com [myacco...@unifininc.com]>>
> > >
> > > Please reach out to me directly if there is additional information needed.
> > >
> > > Thank you,
> > >
> > > Michael Irvine | Great Computer Solutions
> > >
> > > m...@greatsys.com [m...@greatsys.com] <mailto:m...@greatsys.com
> [m...@greatsys.com]>
> > >
> > >
> > > _______________________________________________
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> >
> > --
> > "Catch the Magic of Linux..."
> > ------------------------------------------------------------------------
> > Michael Peddemors, President/CEO LinuxMagic Inc.
> > Visit us at http://www.linuxmagic.com [http://www.linuxmagic.com/]
> <http://www.linuxmagic.com [http://www.linuxmagic.com/]>
> > @linuxmagic
> > A Wizard IT Company - For More Info http://www.wizard.ca
> [http://www.wizard.ca/]
> > <http://www.wizard.ca [http://www.wizard.ca/]>
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> > ------------------------------------------------------------------------
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