It appears that Support 3Hound via mailop <supp...@3hound.com> said:
>In this case, the recipient is a phisycal shop manager, that is waiting  
>some item sent from some supplier that used our customer service (a 
>shipping company) to send that packages.
>The e-mail is telling something like "your items has been shipped to the 
>hub, come here and pick up them..".
>I'm pretty sure that our customer has no any idea of what a mailbox 
>provider is...

If the mail is at hostedemail, someone at his company must know
because they're paying the bill every month.

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