Interesting note in passing, some customers who also had spamcop in
their RBL listing has noted that even some Microsoft outgoing IPs are
appearing on that RBL.. (cannot confirm)
Not that they don't deserve it, but rejecting based on that RBL might
cause some grief, better to use it as a scoring flag..
Still, love what SpamCop does.. our cluster has even had the odd report
over the last couple years, and though maybe not timely, it was usually
an accurate report of a compromised user we had already actioned
automatically.
On 1/25/24 01:30, Andy Smith via mailop wrote:
Hi,
On Thu, Jan 25, 2024 at 09:58:17AM +0100, Cyril - ImprovMX via mailop wrote:
Unfortunately for us, Spamcop believe we are the one sending spam when they
trace back the Received headers, because we are the last hop before landing
to that user's inbox.
Is there a way to tell in the headers that we are merely forwarding emails
(we do have spam protection in place, but some of them always manage to get
through) ?
There's no way for you to do this, because SpamCop has no way to
know that you are "part of" the recipient's infrastructure.
SpamCop instructs its users not to ever report forwarded email if
you like I should think you could continue marking every report as
resolved or not applicable due to the fact that it's forwarded and
SpamCop would side with you (I've no special knowledge on this).
Something that a SpamCop user CAN do is register (with them) the
forwarding path, and then SpamCop will know about that. Here's the
help for that:
https://forum.spamcop.net/forum/7-mailhost-configuration-of-your-reporting-account/
That's something only the SpamCop user can do though, and if they're
not understanding the issue and blindly hitting "report" then that
won't help you.
The exact same problem happens when people report spam that they
received through a mailing list. The SpamCop user needs to be a bit
careful.
Thanks,
Andy
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