Hi,
On Thu, Jan 25, 2024 at 09:58:17AM +0100, Cyril - ImprovMX via mailop wrote:
> Unfortunately for us, Spamcop believe we are the one sending spam when they
> trace back the Received headers, because we are the last hop before landing
> to that user's inbox.
>
> Is there a way to tell in the headers that we are merely forwarding emails
> (we do have spam protection in place, but some of them always manage to get
> through) ?
There's no way for you to do this, because SpamCop has no way to
know that you are "part of" the recipient's infrastructure.
SpamCop instructs its users not to ever report forwarded email if
you like I should think you could continue marking every report as
resolved or not applicable due to the fact that it's forwarded and
SpamCop would side with you (I've no special knowledge on this).
Something that a SpamCop user CAN do is register (with them) the
forwarding path, and then SpamCop will know about that. Here's the
help for that:
https://forum.spamcop.net/forum/7-mailhost-configuration-of-your-reporting-account/
That's something only the SpamCop user can do though, and if they're
not understanding the issue and blindly hitting "report" then that
won't help you.
The exact same problem happens when people report spam that they
received through a mailing list. The SpamCop user needs to be a bit
careful.
Thanks,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
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