On 02/10/2023 10:13 AM, Gellner, Oliver via mailop wrote: > On 2023-02-10 04:08, H via mailop wrote: > >>> On February 9, 2023 9:01:38 PM EST, Al Iverson <aliver...@aliverson.com> >>> wrote: >>>> Where did you find the Ionos instructions? I have only found >>>> third-party instructions which I do not consider to be authoritative. >>>> As I wrote, the instructions I received from them were also different >>>> suggesting confusion (beyond my own). >>> https://www.ionos.com/digitalguide/e-mail/e-mail-security/dkim-domainke >>> ys/ What is a DKIM record and how to create a DKIM record? >> I now did find that resource but it is written as general information and >> does not really tell how to get it going with IONOS if they run the email >> server... > As far as I understood you not only use Ionos as your registrar, but also use > their email server to send your email through. Ionos does not DKIM sign > emails on behalf of its customers, at least they didn't do so in the past. So > the answer is simple: You do not set up DKIM or DMARC at all, because you > can't. > The instructions given by Ionos are only valid if your email is sent and > signed by some other server and you want to add the DKIM public key to your > domain hosted at Ionos. > > -- > BR Oliver > ________________________________ > > dmTECH GmbH > Am dm-Platz 1, 76227 Karlsruhe * Postfach 10 02 34, 76232 Karlsruhe > Telefon 0721 5592-2500 Telefax 0721 5592-2777 > dmt...@dm.de<mailto:dmt...@dm.de> * www.dmTECH.de<http://www.dmtech.de> > GmbH: Sitz Karlsruhe, Registergericht Mannheim, HRB 104927 > Geschäftsführer: Christoph Werner, Martin Dallmeier, Roman Melcher > ________________________________ > Datenschutzrechtliche Informationen > Wenn Sie mit uns in Kontakt treten, beispielsweise wenn Sie an unser > ServiceCenter Fragen haben, bei uns einkaufen oder unser dialogicum in > Karlsruhe besuchen, mit uns in einer geschäftlichen Verbindung stehen oder > sich bei uns bewerben, verarbeiten wir personenbezogene Daten. Informationen > unter anderem zu den konkreten Datenverarbeitungen, Löschfristen, Ihren > Rechten sowie die Kontaktdaten unserer Datenschutzbeauftragten finden Sie > hier<https://www.dm.de/datenschutzerklaerung-kommunikation-mit-externen-493832>. > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop
Thank you, you are starting with the first issue, ie whether I can even have a DKIM record given that the domain is hosted by Ionos as is the mail server. Upon my additional research I have come to the same conclusion as you, ie not possible. By the way, I stumbled across this posting on the net - https://serverfault.com/questions/1030262/record-dkim-on-ionos-makes-sense - that as far as I can tell is still true. So, I will now look at creating a DMARC record given that I have previously created a SPF record and will not be able to have a DKIM record. My interactions with Ionos customer support - now up to a total of four - have been thoroughly disappointing with none of the information they have given me correct. Amazing since I cannot be the first customer to ask about this! I can only believe that when ChatGPT and similar take over all types of customer support functions the quality of support will be improved - and answers consistent... Who knows... I had already considered moving from Ionos and will now accelerate the process but it will still take until summer or so to do it.
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