On 2/9/23 4:41 PM, H via mailop wrote:
> Having successfully created a SPF record for my domain hosted by
> Ionos, I now wanted to create a DKIM record but have received two
> completely different answers from Ionos.
>
> The first instruction I received was to create a CNAME record
The reason they want you to do this is so they can rotate the key in the
future (changing their TXT record) if needed, without all their
customers having to update the same TXT record in their own DNS. Many
companies work this way.
> enter k1._domainkey in the Host field, and then a key the Value
> field. Well, there is no Value field, only a Points To field and
> that seems to accept another domain name, not a key.
The CNAME will point to a DNS TXT entry on their end. But you should
tell us *exactly* what the full instructions from Ionos were. Without
that, we're just guessing.
> I then called the helpline and was told to create a TXT record
If you copy someone's TXT record like this, it will eventually get
out-of-sync when the original is changed, so that is unlikely to be optimal.
Again, though, what did Ionos actually say about the CNAME? What target
value did they say to use, for example?
--
Robert L Mathews
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