Thanks Bastiaan for picking up the red courtesy phone so fast. > I’m not seeing anything offensive or insulting in our response.
I am referring to the fact that the wording of the autoreply suggests that Hetzner is simply passing complaints verbatim to the spammers themselves and not dealing with it yourselves. To me, that _is_ offensive and insulting, because as we all know, we (tinw) don't want the spammer to know about us, we don't want the spammer to remove just us, we want you to remove the spammers, and there is nothing the spammer themselves can accomplish to that end. -- Atro Tossavainen, Founder, Partner Koli-Lõks OÜ (reg. no. 12815457, VAT ID EE101811635) Tallinn, Estonia tel. +372-5883-4269, http://www.koliloks.eu/ _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
