On 2022-12-19 at 13:49 -0700, Grant Taylor wrote: > On 12/19/22 8:21 AM, Daniele Nicolodi wrote: > > it seems that Nextdoor recently went on a mission to expand their > > user base and are mailing former users with whatever crap. > > I assume that their excuse for why the contact is CAN-SPAM compliant > is because of the "established business relationship". > > I wonder how long before the "established business relationship" > should be considered to be expired. I'm guessing somewhere between > one and five years. > > If you've not had any interaction in that time, there is no longer > an established business relationship.
Let's assume their initial emails were compliant due to the "established business relationship" (even though the account is deleted, which makes it really dubious, to say the least) But, (IMHNAL) the non-working unsubscribe link makes it a clear violation of the act: > (A) In general.--It is unlawful for any person to > initiate the transmission to a protected computer of a > commercial electronic mail message that does not contain > a functioning return electronic mail address or other > Internet-based mechanism, clearly and conspicuously > displayed, that-- > (i) a recipient may use to submit, in a manner > specified in the message, a reply electronic mail > message or other form of Internet-based > communication requesting not to receive future > commercial electronic mail messages from that > sender at the electronic mail address where the > message was received This is the kind of case that in other countries would result in a straightforward case with the regulator. I'm not that familiar with the US, though. I guess the unsubscribe link is not working because it is trying to store the preference in the missing account. But had they deleted the email address along the account, they wouldn't face such problem... _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop