On Mon, 31 Oct 2022, 01:00 Ian Evans via mailop, <mailop@mailop.org> wrote:

> On Sun, Oct 30, 2022 at 8:46 PM Brotman, Alex <alex_brot...@comcast.com>
> wrote:
> >
> > Did you ask if it's your IP, or the whole /24 or subnet?
> >
> > Could the target system exempt your IP?
> [snip]
> > > -----Original Message-----
> > > From: Ian Evans <dheianev...@gmail.com>
> > > Sent: Sunday, October 30, 2022 8:44 PM
> > > To: Brotman, Alex <alex_brot...@comcast.com>
> > > Subject: Re: [EXTERNAL] [mailop] Recommendations for host with good IP
> > > reputation or use external SMTP?
> > >
> > > On Sun, Oct 30, 2022 at 8:18 PM Brotman, Alex <
> alex_brot...@comcast.com>
> > > wrote:
> > > >
> > > > Is it your dedicated IP? Why not escalate to Vade yourself?
> > >
> > > Yes, it's a dedicated IP which I've had since 2013. I filled in the
> removal request
> > > form with Vade but they require intervention from the hosting
> provider. the
> > > NOC/Abuse team at digitalocean wrote back today and basically said
> they don't
> > > vouch for or recommend their service for email servers and don't
> intervene with
> > > DNSBLs. In other words, they know some of their clients are shady but
> as long as
> > > the cheque clears...
> > >
> > > So that's where I am.
>
> Right now ,I've just gone through their IP removal form and specified
> my IP. I'll try and see if I can find an email contact on their site
> to actually correspond with a human and find out more.
>
> But going back to my original question: are there far better places to
> host a postfix server than Digitalocean?
>
> Thanks for your speedy replies. I hope you've had a good weekend.
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Short answer - almost anywhere that's not a hosting barn or cloud provider.
Probably not Hetzner/Linode/Vultr/LeaseWeb/OVH etc.

I have hosted smaller mixed use business and personal email servers with
Mythical Beasts for some years (one via them acquiring a smaller VPS
provider, others directly) and they're great. Very knowledgeable technical
people who have helped with some IP reputation issues early on in my tenure
(6+ years ago) when I migrated in.

No issues with a new server I span up for a customer a couple of years ago,
I typically run Postfix & Dovecot on dual stack IPv4/6 CentOS with full
DMARC/DKIM/SPF and PTRs on the sending IPs which is good practice and and
satisfies larger operators' requirements (notably Gmail). Portfast is also
an oft-recommended provider, discussed in threads passim. Both MB and
Portfast are UK providers which may influence your choice.

Stateside, Dreamhost also offer VPS and dedicated services which you may be
interested in. I've had a shared hosting account with them for many years
which I use for numerous projects and sites, their shared email platform is
now quite good (ingress and egress heuristic and anti spam filtering via
their integration with mailchannels). Generally very good customer support,
though no business SLAs and occasionally if a severe issue affects you with
many customers, it can take a little while to resolve. This has been
vanishingly rare in the 10+ years I've been a customer. They did recently
migrate my entire web and email hosting after a networking/cluster upgrade
went pear-shaped, after I provided some detailed logs from my side they did
periodically keep me informed until it was fixed.


I'm sure others will recommend other good providers who are still friendly
towards self-hosters.

Cheers
Chris
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