Am 07.08.21 um 11:15 schrieb Noel Butler via mailop:
>
>
> So you think it's better to have the potential to inconvenience
>
> MariaDB [vmail]> select count(*) from virtual_users where active='1';
> +----------+
> | count(*) |
> +----------+
> |  836019 |
> +----------+
>
> over the likelihood of a dozen or so people who may have loss of a legit mail?
>
> I'm not one to bow to the tiny minorities, also, T&C's are most clear.
>
Of course, your server, your rules (especially if your users understand and 
agree with them).

In my case, the spam inconvenience per affected user was vastly smaller than 
the possible inconvenience and financial
loss of the handful users who would have missed mail that they explicitly 
requested.

I'm taking pretty extensive measures to keep the spam amount coming from 
SendGrid and other similar service to a
minimum, so the spam inconvenience should already be very low. One effective 
measure is to put every SendGrid mail with
an as yet unknown sender id on hold, check whether it looks like a spam run 
(multiple users addressed from someone they
never before had a contact with) and either releasing mail from hold (and 
adding the id into the list of acceptable
senders) or reporting to SendGrid and blocking the sender id for good.

Of course I would love to see more proactive spam prevention and more swift 
action on the part of SendGrid to curb the
number of spam mails sent, there's plenty room for improvement. On the servers 
that I control, an account caught sending
unrequested mail (whether intentionally or through an exploit) will be 
suspended until the problem is resolved with the
account owner.

I'd expect similar policies to be established wherever the owner of the mail 
infrastructure isn't the one deciding what
gets sent, be it ESPs or freemail providers. Some reasonable amount of 
fraudulent registration detection would be nice
(and being a software developer, I would certainly see to implement something 
that has a noticeable effect) but I
understand that there are no off-the-shelf solutions for that and it might be 
difficult to create one, especially as the
freemail business doesn't yield revenue.

Cheers,
Hans-Martin

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