Hello,

we are an email service provider. Our customers use our software to send 
newsletter.
Our software and servers are configured with all best practices like SPF, DKIM, 
DMARC, RDNS. We have also processes implemented for processing bounces, 
feedbackloops, unsubscribes and DOI subscriptions.

Now we are getting blocked by Spamhaus SBLCSS with almost all of our ip 
addresses.
The IPs are from different networks and being used by different customers of us 
over multiple servers and for different subscribers.

The only thing they have in common is that all IPs are registered by our 
company.

We already tried the delisting process but with no luck and no further response 
from Spamhaus.
The delisting process ist now being blocked. With message: CSS removal denied. 
xxx.xxx.xxx.xxx cannot be removed at this time.

Maybe someone from Spamhaus is listening to this and can contact us or somone 
else can give some guidance?

Any help appreciated.


Best regards

--
Jan Mollenhauer

[Beschreibung: 
backclick_logo_120x45_transparent]<http://www.backclick.de/preise.html>

BACKCLICK GmbH
Brabandtstrasse 8
38100 Braunschweig
Telefon: +49 531 615 63 - 200
Fax: +49 531 615 63 - 179
http://www.backclick.de
mailto:j.mollenha...@backclick.de

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