Good it got fixed. Something that caught my eye on your email is that you said you "opened ticket after ticket after ticket". You should not open a new ticket, but reply to the closed ticket, stating that it is not fixed. Ask for escalation if they still do not provide a satisfactory answer. If you open a new ticket, you get another low level tech repeating exactly the same steps as the prior one and thus leading to the same answer.
(Maybe that's what you were doing, but it wasn't clear from your mail, so it seemed worth stating explicitly) Best regards _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
