2018-06-07 19:55 GMT+02:00 Scot Berggren <sbergg...@alterian.com>:
> Just checking to see if anyone else is experiencing a delay with Microsoft
> mitigation tickets.
>
> I am receiving the acknowledgement emails, but have not received an actual
> response in 3+ days.

Hi,

Yes, the customer care service seems to be pretty overloaded at the moment.
Ticket opened on 24/05, response received on 06/06 (13 days).

-- 
Jonathan Leroy

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