SLA for that second email is 24 hours. If it is exceeded ... let us know. I'll poke some people on this to see what's up.
Aloha, Michael. -- Michael J Wise Microsoft Corporation| Spam Analysis "Your Spam Specimen Has Been Processed." Got the Junk Mail Reporting Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ? From: mailop <mailop-boun...@mailop.org> On Behalf Of Scot Berggren Sent: Thursday, June 7, 2018 10:55 AM To: mailop@mailop.org Subject: [mailop] Microsoft Ticket Response Time Just checking to see if anyone else is experiencing a delay with Microsoft mitigation tickets. I am receiving the acknowledgement emails, but have not received an actual response in 3+ days. Thanks, Scot Berggren | Deliverability and Compliance Manager | Alterian US | +1 720 320-5365 | www.alterian.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.alterian.com%2F&data=02%7C01%7Cmichael.wise%40microsoft.com%7C72c7af487c554189c43508d5cca13a29%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636639915259758238&sdata=G%2BfyUcsGeZ3%2Bf8XPNiPCvmw4vWsX3fCeQ%2B8BRoj2HsE%3D&reserved=0>
_______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
