William,

Yes our PTR is set correctly, but our domain does resolve to a different IP. Why does only Earthlink care about that ? Seems silly.

Sincerely,

*Ryan Prihod**a
*Systems Administrator


*dyna**Connections****Corp.
*1101 S. Capital of TX Hwy.
Bldg. H, Suite 130
Austin, Texas 78746
rprih...@dynaconnections.com <mailto:rprih...@dynaconnections.com>
www.dynaconnections.com <http://www.dynaconnections.com/>


On 12/13/2017 02:47 PM, W Kern wrote:

its misleading.

We saw that a few weeks ago.

Make sure the FQDN you reverse zone file provides, also resolves back to the same IP.

We were just as confused. The PTR was there, but because of a typo it didn't resolve.

Fixed that and Earthlink was happy.

Sincerely,

William Kern

Pixelgate Networks.


On 12/13/2017 12:21 PM, Ryan Prihoda wrote:

Hello all,

We are getting errors from one of our servers.

550 ERROR: No or mismatched reverse DNS (PTR) entries

When, in fact there is only one record for that IP. Can anyone from Earthlink look into this for us ?

Sincerely,

*Ryan Prihod**a
*Systems Administrator


*dyna**Connections****Corp.
*1101 S. Capital of TX Hwy.
Bldg. H, Suite 130
Austin, Texas 78746
rprih...@dynaconnections.com <mailto:rprih...@dynaconnections.com>
www.dynaconnections.com <http://www.dynaconnections.com/>



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