Most of it is back. There's a three day gap for the sample columns though,
but I can live with that. Thanks for fixing the issue.

--
Deliverability & Abuse Management, www.webpower-group.com
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On 8 May 2017 at 16:43, Angelina via mailop <mailop@mailop.org> wrote:

> All SNDS data seems to be back for us this morning. Happy Monday! :)
>
> Best,
> Angelina
>
> On Fri, May 5, 2017 at 10:08 PM, John Cenile <jcenile1...@gmail.com>
> wrote:
>
>> On 5 May 2017 at 20:20, Ken O'Driscoll via mailop <mailop@mailop.org> wro
>> te:
>>
>>> Unless you disclose the IP address you are experiencing issues with, you
>>> have no chance of anybody being able to help you. The cause of the
>>> problem
>>> may very well exist outside of Microsoft so knowing the IP address is
>>> necessary.
>>>
>>
>> I'd rather not give our public IP address out on a public mailing list.
>> Obviously I would give it out to Microsoft support *if* someone was to
>> contact me or if I got an email address.
>>
>>
>> On 5 May 2017 at 20:20, Ken O'Driscoll via mailop <mailop@mailop.org>
>> wrote:
>>
>>> You might be talking to a bot, but bots have feeling too as do their co-
>>> workers who may be on this list. A more courteous approach might be a
>>> good
>>> idea if you're looking for help from them.
>>>
>>> Try replying to the auto-response message with a succinct description of
>>> your issue, if you were speaking to a bot that should direct you to a
>>> human.
>>>
>>
>> I have tried, and I have gotten to the "human" level of support multiple
>> times. Literally all they do is give you copy and paste replies, most of
>> the time, forgetting to remove the place holders like "[Customer IP goes
>> here]". That's how lazy they are.
>>
>>
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>>
>>
>
>
> --
> Angelina Hagan
> Trust and Safety Officer
> [image: BombBomb | Face to Face with more people, more often]
> E: deliv...@bombbomb.com
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> <https://bombbomb.com>
>
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>
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