On Thu, Mar 16, 2017, at 17:38, John Levine wrote:
> In article
> <1489684655.3176120.913642288.0d732...@webmail.messagingengine.com> you
> write:
> >You can make a rule against sending credit cards by email, but if
> >customer service reps know it works they might still encourage a
> >customer to do it as it's faster and easier than other options (fax,
> >mail) and when Something Bad Happens, the customer will rightly blame
> >the company.
> 
> So just out of nosiness, when's the last time Something Bad Happened
> in real life due to sending credit card info by e-mail?

I've seen companies get their merchant account shut down for storing
credit cards in email based ticket systems, this made for a Really Bad
Day at said company and for their customers.

With that being said, I personally have no problem sending my credit
card via TLS secured email. Yes, I will take the time to check that
their server supports STARTTLS, no I don't check to see whether it's a
secure set of protocols and ciphers. 

As was mentioned, the real risks are the database, POS systems and other
places where bulk collection can happen. I also lock my doors despite
the fact that one could simply smash the glass, reach through and unlock
the door.


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