As a PCI compliant company, we have to go to great lengths to secure any system 
that stores, processes, or transacts credit card data. If that included our 
email servers, that would put every single mail server, every single mail 
client, including smart phones, in scope for our PCI audit. That would be a 
complete nightmare. So we have rules to prevent credit card numbers from 
entering our environment.

--------

Eric Henson
Server Team Manager
PFS
p: 972.881.2900  x 3104
m: 972.948.3424
www.pfsweb.com

-----Original Message-----
From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of John Levine
Sent: Thursday, March 16, 2017 7:38 PM
To: mailop@mailop.org
Cc: da...@hireahit.com
Subject: Re: [mailop] conventional wisdom, was Google rejects a TLS connection

In article <1489684655.3176120.913642288.0d732...@webmail.messagingengine.com> 
you write:
>You can make a rule against sending credit cards by email, but if 
>customer service reps know it works they might still encourage a 
>customer to do it as it's faster and easier than other options (fax,
>mail) and when Something Bad Happens, the customer will rightly blame 
>the company.

So just out of nosiness, when's the last time Something Bad Happened in real 
life due to sending credit card info by e-mail?

This strikes me as cargo cult security advice, like changing your password 
every month.  It might have made sense when people used shell accounts on vaxes 
with globally readable password files attached to thick ethernets that ran 
through unlocked janitors closets in student housing, but it makes little sense 
now.

R's,
John

PS: The actual credit card risks these days are bulk theft from poorly secured 
databases at businesses, and hacked ATMs and point of sale terminals.  See 
Brian Krebs's blog for endless examples.

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