Hmm, we should make a "workarounds FAQ" for SNDS/JMRP.

Here's another one I ran into: I have one /24 where, if I add the /24 to
JMRP, it looks like it works, then it vanishes by the next day.
To get that one to work, I had to add each IP address in that range. And
then it worked. No clue why. No other /24s seem to be affected.


--
Al Iverson
www.aliverson.com
(312)725-0130

On Tue, Apr 19, 2016 at 9:58 AM, Mr. Frechette <mr.freche...@gmail.com>
wrote:

> You're not alone! We had 2 IPs that we needed to change the FBL email
> address. I would remove the IPs from the SNDS and JMRP on the original feed
> and attempt to add them under a new feed. Every time I would do that, it
> would appear to work and then on page refresh, revert back to the original
> settings.
>
> What helped with us is to remove the IPs from the old feed (revoke access)
> and wait a day. Then, add them under the new feed.
>
> We did have to send multiple emails to request support and by providing
> screenshots and even video of our actions helped to get someone to
> investigate the issue. Not sure if it was a combination of support help and
> waiting overnight, but that's how we got the new feed setup.
>
> Justin Frechette
> iContact
>
> On Tue, Apr 19, 2016 at 10:30 AM, Syed Alam <s...@postmastery.net> wrote:
>
>> Does anyone have experience with removing a JMRP complaint feed from a
>> previous IP owner? Even though the old owner does not have access to the
>> IPs, he is receiving all complaints.
>>
>> We see the old feed in SNDS, but are not allowed to manage it. We tried
>> to contact Outlook.com support(many times), but weren’t able to get past
>> the “bot” with standard replies. Any help is appreciated.
>>
>> ​Thanks,​
>>
>> --
>> Syed Alam
>>
>>
>> Postmastery
>> Amsterdam, NL
>> Skype: alam50
>> T: +31 20 261 0438
>>
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>>
>
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