… as always, please let us know the customer’s real domain name (or IP address, or whatever) when making these requests.
Not including that is about on par with the legendary complaints of: “ It Doesn’t Work. “ I Can’t Print. Etc, At some point, we’re going to ask you for it anyway, so best to just provide it at the start. Aloha, Michael. -- Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been Processed." | Got the Junk Mail Reporting Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ? From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Dickie LaFlamme Sent: Wednesday, April 13, 2016 5:28 PM To: mailop@mailop.org Subject: [mailop] DMARC record in p=none not receiving aggregate reports to RUA We have a customer who's setup a DMARC record with the correct TXT record; v=DMARC1; p=none; pct=100; rua=mailto:dmarc@<mailto:dmarc@>"customerspostmaster" after waiting the 24 hour period we still did not receive any aggregate reports to the mailbox. After some searching we advised the customer to try and take out "PCT" as that could possibly have been triggering something to not work correctly (shot in the dark try). Then after that attempt and no result I did some more research and found that in some instances reports can be huge and up to 10MB and denied by their internal servers. We then advised the customer to check their logs to make sure mail wasn't getting denied at their gateway. To no avail reports still are not being sent. Has anyone else run into this problem with customers when they're trying to receive aggregate reporting using a rua that is in house? If so I'd love to hear any troubleshooting you've tried as well as possible fixes for this. Thanks, Dickie LaFlamme
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