> I wonder if anyone has done an actual analysis of what people are > thinking when they do this. Is it an accident? Is it not understanding > what the "Report spam" button means or is for? Impatience and a just > "get these emails out of my sight" type mentality? Just general > confusion?
Or just simple errors? I personally made such an error a couple of days ago (slightly different setup, but still similar enough): Scanning through a spam folder for false positives, marking true spam in bulk with the intent to remove them. Instead of „Really Delete“, I click on „Not Spam“, and *poosh* I have ~150 spams in my Inbox. I sincerely hope that the spam filter does not learn from my „not spam“ actions… What this should show: Even people who should know what they are doing make the occasional mistake. Multiply by a couple of 100k users - and you realize that maybe you should only use a log function of user input to finetune your filters. — Matthias
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