Microsoft is also an engagement outlier for us compared to other major
providers, for the same traffic. We have not finished investigation into
the matter yet but I am really interested in your results / resolution.
On Sep 3, 2015 5:29 PM, "Brian Curry" <bcu...@merkleinc.com> wrote:

> Is anyone from Microsoft/Hotmail able to help me with a delivery issue
> that has been lingering for months?
>
>
>
> Long story short, I have been going in loops with the normal Hotmail
> support process for months and cannot seem to get a useful answer. IP
> address in question has pulled way back on engagement and I have tested the
> email content outside of the normal IP address and can get it to deliver
> just fine.
>
>
>
> Any help is much appreciated, can contact me off list for me private
> details.
>
>
>
>
>
> Brian Curry
>
> Manager of Deliverability, Digital Messaging
>
> Merkle Inc.
>
> Phone: 720.836.2150
>
> bcu...@merkleinc.com
>
>
>
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