On 19 May 2015, at 17:50, Ben Klebe wrote:

>> Counters showing improper numbers of unread messages an edge case?
>> Non persistent column settings an edge case?
>> Simple email rules something working and sometimes not an edge case?
>>
>> Seriously?
>>
>> The programming language does not matter and the number of developers does 
>> not matter. The quality of a product I potentially pay for matters. If the 
>> quality, the reliability and the added value over competitor products is 
>> worth the money then I am happy to pay let's say 100 EUR. Neither the 
>> programming language nor the number of developer is an excuse for such 
>> obvious flaws. And you don't have to tell that I have no right for 
>> complaining about bugs. Obviously some of you have problems taking issues 
>> seriously?
>
> The flaws are, as I've reiterated, non-obvious. I run MM with a bunch of 
> hacky Gmail labels on the "back end" of my email system, and it handles it 
> all with grace.
>
> No, I don't have any issues taking problems seriously. It's just on the scale 
> of problems, I've never experienced any of these and they don't seem like a 
> big deal. However I acknowledge that they affect you, I'm simply saying that 
> you haven't helped to push things along at all. If the biggest problem in 
> your life right now is bugs in a Mac email client, you might want to 
> reconsider your perspective.
>
> And no, you don't have any right to force a developer to fix bugs in a 
> product you haven't paid for. It's Benny's choice to even engage with us at 
> all in the first place, which we should be grateful for. Few developers are 
> so down-to-earth that they will even entertain such baseless insults to their 
> credibility as yours.
>
> Your original email lamented the quality of Mac email clients in general, 
> which you cannot blame MailMate for. If it's not for you, don't use it. You 
> don't seem to have any interest in doing so, or you'd be actually using it 
> instead of complaining about the minor issues that bug you.
>
> Finally, you must be quite naïve about software development or quite new to 
> suggest that neither the language or the number of developers matter. They 
> are both of critical importance, or people wouldn't spend so much time 
> discussing both. Software written in an imperative style or imperative 
> language, especially one with low memory safety like C, is doomed to suffer 
> bugs such as these. It's a consequence of the style. Entirely bug-free 
> software will never be written in a C-derived language, especially not the 
> first time.
>

Oh well, the typical we-don't-care and 
we-don't-give-a-shit-on-bugs-and-software-quality reactions...

-aj 

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