Hi Justin and anybody else who wants to know I think you said you downloaded Turbo Tax from the app store. So did I, and I would like to share my comments in the hope it will save you grief. Since I have met you once, I know for a fact that you are a better Mac user than I am, but I think I would have had a lot more trouble with this program if I had not had tax law experience in customer service. This let me determine whether I had made correct choices, and it helped to guess with pretty good accuracy quite a few of the choices. For instance, when it gets around to asking you if you're married, I guessed the second button which is line 2 on the 1040. That turned out to be right. If you guess wrong, which you probably will many times, you have to go back and make another choice. It is better than getting lost in Tax Act's web site because at least I don't have Safari crashing.
Having said that, there is hope for this program, especially if someone would work with it to cut down on the guessing as to whether you are on the correct button or checkbox. However, there is a serious problem if you do what I did. I lost VoiceOver when I pressed command s, and the same problem did not occur when I quit the program without saving and it gave me the chance to save. When I say I lost Voice,over, it was worse than that. I had to shut down my computer, and it saved the file, sort of, and labeled it as an unsaved Turbo Tax file, and I couldn't find the thing. This is too bad, too, because I had got just about everything done, got my self-employment and expenses done and everything. I ended up with several of these files and I can't tell which one is the last one that has all the good stuff in it. However, I don't think it will let me recover the files because I never got around to entering the required stuff that I never guessed I'd have to put in. I also discovered when I quit the program, that the computer showed me all the stuff I had to put in such as a required password and security questions. If I got asked those the first times I tried to save, I didn't know about it because VoiceOver got killed. I think now that I have figured out what I'm doing with it, I might go ahead and retype my information. Regards, Gigi, who hopes she doesn't go through this every year PS. It sure is disgusting when a program says things are going to be simple, and of course they're not for us. On Jan 27, 2014, at 5:53 PM, Eugenia Firth <gigifi...@me.com> wrote: > Ok Justin, I downloaded Turbo Tax myself since it was free anyway. I did find > out you have to turn VoiceOver off and then back on again to get the toolbar. > I have no idea why, but so far it has worked. so I will continue on here and > let y'all know how I get on with this little project. It's a good thing I > retired from doing tax customer service so I will know if I have skipped > anything. I could wait for the braille copies, and I might end up doing that. > However, I am going to owe some money this year, so I want to get a head > start so I will know how much estimated tax I have to pay for 2014. > > > Regards, > Gigi > > > On Jan 27, 2014, at 5:31 PM, Eugenia Firth <gigifi...@me.com> wrote: > >> Hi Justin >> I have not a clue how TurboTax works as to accessibility issues. I think it >> has a good reputation as far as I know for taxes, but you will have to let >> us know how we accessibility is. >> Sincerely, >> Gigi >> >> Sent from my iPhone >> >>> On Jan 27, 2014, at 5:04 PM, Justin Mann <w9...@me.com> wrote: >>> >>> How does TurboTax 2012? Work? I downloaded that from the Mac App Store this >>> year, considering using that for my taxes. >>> >>> Sent from my iPhone >>> >>>> On Jan 27, 2014, at 4:39 PM, Eugenia Firth <gigifi...@me.com> wrote: >>>> >>>> Hi guys >>>> Well, because I found out that the braille tax information on the IRS >>>> website was still for 2012, I decided I'd try it again to electronic file. >>>> I did taxact.com again. I thought it was bad last year, but in my opinion, >>>> is worse this year. Yes, I got quite a lot of information in there, but >>>> took me for ever to do it. I got lost several times, crashed Safari >>>> several times, even the iPhone didn't work very well this year. I had >>>> trouble all around, but I've really got in trouble when I tried to edit >>>> and expense. I left out one accidentally, and I was trying to put it in >>>> there. I got so lost I didn't know where I was lost from. It's not Safari >>>> either, it's that stupid website. >>>> >>>> What royally Hacks me is that when I called their customer support number, >>>> I was told I would have to pay first before they could talk to me. She did >>>> give me an email address, so I wrote them and had a few things to say. We >>>> will see if they get back with me or not. Oh yes, she told me I could do a >>>> survey. I told her if the survey was an accessible what good was that >>>> going to do me. >>>> >>>> Boy you can really avoid these accessibility issues if you make everything >>>> and accessible for reporting problems and telling people they to pay first >>>> to complain. >>>> >>>> Sincerely, >>>> >>>> Gigi >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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