Taxact was bad last year? I did it last year and the only major problem I had 
was the captcha at the end. That crash of safari as I remember maybe had to do 
with some dialog that might show up in your window chooser but I am afraid I 
don't remember. I did it on the Mac not the iPhone. But I haven't tried it yet 
this year so thanks for the heads-up! Will report when I try it; am still 
waiting for some info.


-- 
Cheryl

I tried and tried to turn over a new leaf.
I got crumpled wads of tear-stained paper
thrown in the trash!
Then God gave me a new heart and life:
His joy for my despairing tears!
And now, every day:
"This I call to mind,
and therefore I have hope:
The steadfast love of the Lord
never ceases;
his mercies never come to an end;
they are new every morning;
great is your faithfulness."
(Lamentations 3:21-23 ESV)





On Jan 27, 2014, at 4:39 PM, Eugenia Firth <gigifi...@me.com> wrote:

> Hi guys
> Well, because I found out that the braille tax information on the IRS website 
> was still for 2012, I decided I'd try it again to electronic file. I did 
> taxact.com again. I thought it was bad last year, but in my opinion, is worse 
> this year. Yes, I got quite a lot of information in there, but took me for 
> ever to do it. I got lost several times, crashed Safari several times, even 
> the iPhone didn't work very well this year. I had trouble all around, but 
> I've really got in trouble when I tried to edit and expense. I left out one 
> accidentally, and I was trying to put it in there. I got so lost I didn't 
> know where I was lost from. It's not Safari either, it's that stupid website.
> 
> What royally Hacks me is that when I called their customer support number, I 
> was told I would have to pay first before they could talk to me. She did give 
> me an email address, so I wrote them and had a few things to say. We will see 
> if they get back with me or not. Oh yes, she told me I could do a survey. I 
> told her if the survey was an accessible what good was that going to do me.
> 
> Boy you can really avoid these accessibility issues if you make everything 
> and accessible for reporting problems and telling people they to pay first to 
> complain.
> 
> Sincerely,
> 
> Gigi 
> 
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