For the most part I find it ok. Not as easy as it was on the PC.
Still worth the cost for me.
Max.

On 06/11/2013, at 8:56 AM, Sarai Bucciarelli <sarai.bucciare...@gmail.com> 
wrote:

> I didn't think Carbonite was accessible with VO?
> On Nov 5, 2013, at 2:09 AM, jean parker <radiofore...@gmail.com> wrote:
> 
>> Max and All:
>> The restore process was ok for the most part.  When you log into their web 
>> site you can have your files appear in a browser format.  You then choose to 
>> restore all the files or selected files.  I am a fairly new mac user and 
>> found the process wasn't to difficult.  
>> If you have to have a remote session, things can be a little more 
>> complicated.  You have to download a program to allow them access and the 
>> allow button can be difficult to find and has a timer.  If you get to a 
>> higher level of customer service reps you can get someone who can bypass 
>> this allow function if you just can't manage it.
>> 
>> Jean
>> 
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