Hi Jean
I personally don't use Skype, but several people on this list do, both on the 
Mac and on the iPhone. Although I know you will want to use this program 
instead at work, have you thought about putting Skype on your Mac so that you 
could check it out Since we know it's accessible? That would give you practice 
in using a program that for sure is accessible, and it may give you some ideas 
with this one, especially if you also get in touch with the developer.
Regards,
Gigi

Sent from my iPhone

On May 22, 2013, at 6:17 PM, jean parker <[email protected]> wrote:

> All:
> Thank you for all of the responses.
> You are correct that in many ways it is actually easier that it either works 
> or it doesn't.
> It is also possible that some setting is not quite right.
> 
> The program is one that allows voice communications over the internet.  It 
> has a similar function to Skype but is proprietary.  
> I would like to know more about which settings to check.  I would also like 
> to know how to direct the developer to make the necessary changes.  
> All help is much appreciated.  
> Jean
> 
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