Hi Scott, I got things sorted out. I restarted my computer, reconnected the device, and was finally told that it was in recovery mode. I did a restore, reinstalled the update, and we're off and running.
Bob Sent from Bob's iPhone On Jan 30, 2013, at 5:02 PM, "Scott Berry" <sb356...@gmail.com> wrote: > Bob, > > AI suggest at this point you contact Apple support to find out more. > > > > -----Original Message----- > From: macvisionaries@googlegroups.com > [mailto:macvisionaries@googlegroups.com] On Behalf Of Robert Hill > Sent: January 30, 2013 7:47 > To: macvisionaries@googlegroups.com > Subject: Re: iPod 4th generation froze during 6.1 upgrade > > Hi Scott, > > I have tried holding Power-home combination to attempt a reset, no response. > I have tried unplugging and reconnecting the charger, no chirp, no response. > I have tried connecting the device to my Macintosh with iTunes running, no > recognition of the device from iTunes. > > If the iPod is indeed in recovery mode, how can I find that out, and how > could I get access to the unit? > > Thanks. > > Bob > > On Jan 30, 2013, at 9:41 AM, Scott Berry <sb356...@gmail.com> wrote: > >> Hi Bob, >> >> I would agree with Chris try his suggestions and see what happens. >> >> >> >> -----Original Message----- >> From: macvisionaries@googlegroups.com >> [mailto:macvisionaries@googlegroups.com] On Behalf Of Robert Hill >> Sent: January 30, 2013 7:36 >> To: macvisionaries@googlegroups.com >> Subject: Re: iPod 4th generation froze during 6.1 upgrade >> >> Hi Scott, >> >> My wife says the screen is blank. >> Itunes won't even recognize the iPod. >> So, I don't know if it's in recovery mode or not, sorry. >> >> Bob >> >> On Jan 30, 2013, at 9:33 AM, "Scott Berry" <sb356...@gmail.com> wrote: >> >>> Is it showing it's in recovery mode? >>> >>> >>> >>> >>> >>> -----Original Message----- >>> From: macvisionaries@googlegroups.com >>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Robert Hill >>> Sent: January 30, 2013 6:55 >>> To: macvisionaries@googlegroups.com >>> Subject: iPod 4th generation froze during 6.1 upgrade >>> >>> Hi all, >>> >>> I attempted to upgrade my wife's iPod 4th generation to iOS 6.1. >>> The device froze after it was supposed to reboot, and now we can't do >>> anything with it, no shut down, no reset, etc. >>> I tried connecting it to my Macintosh , but iTunes doesn't recognize it. >>> Is there any keystroke combination to get the device "unstuck"? >>> >>> Thanks for any suggestions. >>> >>> Bob Hill >>> >>> -- >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, >>> send an email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups >> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, >>> send an >> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >>> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google >> Groups "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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