Bob, AI suggest at this point you contact Apple support to find out more.
-----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Robert Hill Sent: January 30, 2013 7:47 To: macvisionaries@googlegroups.com Subject: Re: iPod 4th generation froze during 6.1 upgrade Hi Scott, I have tried holding Power-home combination to attempt a reset, no response. I have tried unplugging and reconnecting the charger, no chirp, no response. I have tried connecting the device to my Macintosh with iTunes running, no recognition of the device from iTunes. If the iPod is indeed in recovery mode, how can I find that out, and how could I get access to the unit? Thanks. Bob On Jan 30, 2013, at 9:41 AM, Scott Berry <sb356...@gmail.com> wrote: > Hi Bob, > > I would agree with Chris try his suggestions and see what happens. > > > > -----Original Message----- > From: macvisionaries@googlegroups.com > [mailto:macvisionaries@googlegroups.com] On Behalf Of Robert Hill > Sent: January 30, 2013 7:36 > To: macvisionaries@googlegroups.com > Subject: Re: iPod 4th generation froze during 6.1 upgrade > > Hi Scott, > > My wife says the screen is blank. > Itunes won't even recognize the iPod. > So, I don't know if it's in recovery mode or not, sorry. > > Bob > > On Jan 30, 2013, at 9:33 AM, "Scott Berry" <sb356...@gmail.com> wrote: > >> Is it showing it's in recovery mode? >> >> >> >> >> >> -----Original Message----- >> From: macvisionaries@googlegroups.com >> [mailto:macvisionaries@googlegroups.com] On Behalf Of Robert Hill >> Sent: January 30, 2013 6:55 >> To: macvisionaries@googlegroups.com >> Subject: iPod 4th generation froze during 6.1 upgrade >> >> Hi all, >> >> I attempted to upgrade my wife's iPod 4th generation to iOS 6.1. >> The device froze after it was supposed to reboot, and now we can't do >> anything with it, no shut down, no reset, etc. >> I tried connecting it to my Macintosh , but iTunes doesn't recognize it. >> Is there any keystroke combination to get the device "unstuck"? >> >> Thanks for any suggestions. >> >> Bob Hill >> >> -- >> >> -- >> You received this message because you are subscribed to the Google >> Groups "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, >> send an email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> >> -- >> You received this message because you are subscribed to the Google >> Groups > "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, >> send an > email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> > > -- > You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the Google Groups "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries?hl=en. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries?hl=en. For more options, visit https://groups.google.com/groups/opt_out.