When I get prompted for passwords or any of that, I just whip out my bluetooth 
keyboard and filled it in.  I got that prompt this last week and all went fine.

On Sep 22, 2012, at 11:48 AM, Eugenia Firth <gigifi...@me.com> wrote:

> Hi Sharee
> Do you know that if you are using touch typing the lower left-hand thing for 
> changing from numbers to letters responds the way the letters do in touch 
> typing so you don't spec tap on it anymore.  The delete do the same thing
> 
> Sent from my iPhone
> 
> On Sep 22, 2012, at 12:42 PM, Cheree Heppe <che...@dogsc4me.com> wrote:
> 
>> Cheree Heppe here:
>>  
>> This morning, September 22, I updated the I O S of my I-devices from 5.xxx 
>> to I O S 6.  I used wifi.
>>  
>> At the end of the update process, the prompt instructed me to type in my 
>> ICloud password.  When I attempted to do this, neither of the IOS devices' 
>> screens would respond to taps to engage the shift or numbers/symbols levels. 
>>  This meant that I had to skip this process.
>>  
>> I phoned Apple.  Their service offers an automated, interactive tool which I 
>> attempted to use.  Things went well until the auto-service wanted my serial 
>> number.  It placed me in wait mode while I looked up my serial number.  
>> Unfortunately, the wait mode employed music to keep the line active.  The 
>> music masked out VoiceOver prompts.  The assumption in wait mode seemed to 
>> exclude auditory feedback as a mode to acquire and transfer info.  The 
>> designers didn't think that a VoiceOver user would have to hear spoken 
>> prompts over the music.
>>  
>> A solution could involve a choice at the point where the wait screen came on 
>> saying something like selecting whether to hear the music or a soft, 
>> intermittent tone.  The tone would keep the line active and would not 
>> significantly block VoiceOver feedback while a VoiceOver user searched the 
>> device for data or info.
>>  
>> I asked for an agent and got a woman who could not get her head around the 
>> Voice Over connection at first.  Apparently, apple is still training their 
>> people to think in separate but equal mode, where VoiceOver becomes the 
>> province of a specialized cadre who only deal with this ever so special 
>> application.  Sounds a lot like JAWS and Freedom Scientific's way of 
>> handling things, doesn't it?  I, for one, have walked in greener pastures 
>> and don't want that non-productive, isolating thinking circulating in an 
>> Apple mindset or tech environment.
>>  
>> I got escalated to what the woman called a senior person.  He didn't get 
>> disability access well.  He kept saying that the odd, high-pitched tone the 
>> VoiceOver voice now uses when the screen locks is so that blind people who 
>> are totally blind can understand that the screen is locked.  When I cleared 
>> it up by explaining that I am totally blind and don't need to have 
>> incompetence flouted as accessibility in the name of me being blind, he then 
>> said that the voice went into this high-pitched, exaggerated tonal mode for 
>> the lock screen notification because some blind people put their screens on 
>> vibrate and this signals them.  I said that when the screen is on vibrate, 
>> the voice doesn't signal.
>>  
>> I think he wasn't as senior as he claimed.  But he did know enough to show 
>> me how to check the Settings/ICloud area.  It seems that my problem is fixed 
>> somehow re ICloud enrollment or upgrade, or whatever.
>>  
>> Have any others experienced this dramatically different lock screen tone 
>> change when the screens of the I-devices lock?  I'm using the Karen voice, I 
>> think that's her designation.
>>  
>> 
>> Regards,
>> Cheree Heppe
>> 
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