Yes. They made the Australian voice higher and the American lower! Both bad in 
my opinion!

Sent from my iPhone

On Sep 22, 2012, at 10:42 AM, "Cheree Heppe" <che...@dogsc4me.com> wrote:

> Cheree Heppe here:
>  
> This morning, September 22, I updated the I O S of my I-devices from 5.xxx to 
> I O S 6.  I used wifi.
>  
> At the end of the update process, the prompt instructed me to type in my 
> ICloud password.  When I attempted to do this, neither of the IOS devices' 
> screens would respond to taps to engage the shift or numbers/symbols levels.  
> This meant that I had to skip this process.
>  
> I phoned Apple.  Their service offers an automated, interactive tool which I 
> attempted to use.  Things went well until the auto-service wanted my serial 
> number.  It placed me in wait mode while I looked up my serial number.  
> Unfortunately, the wait mode employed music to keep the line active.  The 
> music masked out VoiceOver prompts.  The assumption in wait mode seemed to 
> exclude auditory feedback as a mode to acquire and transfer info.  The 
> designers didn't think that a VoiceOver user would have to hear spoken 
> prompts over the music.
>  
> A solution could involve a choice at the point where the wait screen came  on 
> saying something like selecting whether to hear the music or a soft, 
> intermittent tone.  The tone would keep the line active and would not 
> significantly block VoiceOver feedback while a VoiceOver user searched the 
> device for data or info.
>  
> I asked for an agent and got a woman who could not get her head around the 
> Voice Over connection at first.  Apparently, apple is still training their 
> people to think in separate but equal mode, where VoiceOver becomes the 
> province of a specialized cadre who only deal with this ever so special 
> application.  Sounds a lot like JAWS and Freedom Scientific's way of handling 
> things, doesn't it?  I, for one, have walked in greener pastures and don't 
> want that non-productive, isolating thinking circulating in an Apple mindset 
> or tech environment.
>  
> I got escalated to what the woman called a senior person.  He didn't get 
> disability access well.  He kept saying that the odd, high-pitched tone the 
> VoiceOver voice now uses when the screen locks is so that blind people who 
> are totally blind can understand that the screen is locked.  When I cleared 
> it up by explaining that I am totally blind and don't need to have 
> incompetence flouted as accessibility in the name of me being blind, he then 
> said that the voice went into this high-pitched, exaggerated tonal mode for 
> the lock screen notification because some blind people put their screens on 
> vibrate and this signals them.  I said that when the screen is on vibrate, 
> the voice doesn't signal.
>  
> I think he wasn't as senior as he claimed.  But he did know enough to show me 
> how to check the Settings/ICloud area.  It seems that my problem is fixed 
> somehow re ICloud enrollment or upgrade, or whatever.
>  
> Have any others experienced this dramatically different lock screen tone  
> change when the screens of the I-devices lock?  I'm using the Karen voice, I 
> think that's her designation.
>  
> 
> Regards,
> Cheree Heppe
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