Hello everyone,

I hope this message finds all of you doing well.
I recently contacted Smile Software concerning PDFPen's limited accessibility 
(their response will follow shortly).
Questions I have, (1. Not accustomed to contacting developers, is there a 
particular protocol that should be followed when bringing to light program 
concerns, and (2. Given the response, is this something that others feel would 
benefit the blind community (those encountering PDFs on a frequent bases)? I do 
not mean this to be a forum for venting, but it just seems like the company is 
not terribly concerned with a small group of possible users. Thanks.

Smile Software response:

AUG 30, 2012  |  10:08PM PDT
Hi Emilio,

Thanks for your query, and for the great suggestion. As we are continually 
working to enhance and improve the program, we appreciate any feedback you may 
have.

Currently, we've not done anything VoiceOver-specific for PDFpen for iPad, but 
we've generally followed standard practice in developing our interface. We are 
aware from the community that fillable forms are not VoiceOver-friendly in any 
of the PDF apps on Mac or iOS, and this is something we hope to tackle some 
day. We do provide VoiceOver-specific access to text on PDFpen on the Mac, but 
presently this extends only to providing access to the complete text of the 
document. We could stand to do more in terms of exposing selection, line 
breaking, etc. Nevertheless, we'll be happy to look further into fine tuning 
PDFpen's compatibility with VoiceOver in our future software updates. In the 
meantime, VoiceOver currently works with Preview, which lets you read PDFs. 
I'll include your vote for this on our feature request queue for future 
releases.

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